HOW DO I PURCHASE A GUITAR OR EFFECT ?
For international orders we accept bank wire transfer only. [ Sorry, no Paypal or credit cards ] Bank wire transfer is fast, secure, and easy to do. If you would like to purchase from us, we will give you all of the information you will need to complete the payment.
We have a $300 minimum order for international shipments.
HOW MUCH DOES IT COST TO SHIP?
We can ship to most countries for between $150 - $250 per instrument.
For an exact shipping price, please email us with your complete shipping address and let us know which instrument you are interested in. CLICK HERE TO EMAIL
[ firstname.lastname@example.org ] We will email you with tracking numbers so you will know when your purchase will arrive. We have shipped well over two thousand guitars and use new shipping cartons for guitars. No worries, your purchase will arrive safe and sound. All items are packed in a professional and secure manner. We are experts at international shipping.
***The buyer is responsible for all duty and taxes for their country. We do not claim lower values, so please do not ask.
DO YOU ACCEPT OFFERS?
All of our web site prices are firm. We pride ourselves in offering no haggle, affordable, and fair pricing. We don’t play price games like many of our competitors. We feel this is a no nonsense, straight forward, and refreshing way of doing business. Shop around, you will find that we offer some of the best prices of any professional used guitar retailer on the net.
HOW DO I ASK A QUESTION ABOUT A GUITAR OR EFFECT?
To ask a question about a guitar or pedal please SEND US AN EMAIL
[ email@example.com ] NOTE*** Please type the name of the guitar or pedal in the SUBJECT line of the email.
DO YOU SELL NEW GUITARS OR PEDALS?
All of the items we sell are used or vintage. We pride ourselves in buying / offering the very best second hand instruments. We take great care inspecting all of the instruments when they come in and offer detailed professional photographs and accurate descriptions for each item.
ARE THE PICTURES ON YOUR WEBSITE OF THE ACTUAL INSTRUMENTS FOR SALE?
We offer detailed professional photographs and accurate descriptions for each item. All of the pictures on the website are of the actual items for sale and are the best photographs we can offer. If you click on the pictures they will enlarge. They are excellent quality. For this reason we do not provide additional pictures.
WHAT DOES “ON HOLD” MEAN?
Hold can appear next to a listing for several different reasons.
Usually because we are waiting for a payment / trade in to be received or 30 day layaway.
DO YOU HAVE A STORE FRONT OR PHONE NUMBER?
www.guitarsandeffects.com is an E Commerce business. Mail order only.
With customers spread all over the world and in every time zone, we have decided to go with email only on all inquiries. We answer emails 7 days a week, all day long. We find this to be the best way to provide timely and detailed answers to your questions. It is also important for us to have everything pertaining to trades / sales in email so we can keep track of each individual deal. [ this is good for you to ]
Please email us by clicking HERE [ firstname.lastname@example.org ]
We have been online selling Guitars And Effects for 16 years. We have hundreds of repeat customers and daily visitors to our site and have sold thousands of guitars worldwide. Please ask around about us, you will find that we always deliver what we promise. Check out our SOLD GALLERIES
DO YOU HAVE A RETURN POLICY?
We appreciate your business and want you to be 100% satisfied. Due to the high-end nature of your purchase and to retain the quality of the instrument, we allow a 24 hour period for you to inspect, play, and confirm that the instrument is all you expected it to be.
In the event that you are unsatisfied, you may return the guitar for a full refund, less the cost of outbound and return shipping, with the following exceptions:
Requirements to Return a Guitar or Bass
1. The return must be initiated within 24 hours of receipt. Email us at email@example.com to let us know you are returning the guitar. A return authorization number [ RA# ] is required.
2. Guitar must be shipped back by the customer via UPS FULLY INSURED, signature required service, for the purchase value within 48 hours of receiving the item.
3. The instrument must be returned in the EXACT same condition as it arrived, with all shipping material, packed exactly as sent.
You are responsible for any damages incurred on the return freight. We will not take any instrument back, nor issue any refund, if the guitar is not in the same condition as when we originally shipped it out. All instruments are subject to a five percent restocking fee. No returns on sale items, consignments, trades, or layaways. All sales outside of the USA are final.
Returns for Vintage Guitars
Vintage instruments over 30 years old have a 24 hour inspection period for authenticity only and are guaranteed to be as we described. We will not accept returns because of buyers remorse, personal preferences, or because you didn’t run it past your wife.
All pedals are tested before they are shipped. They are guaranteed to be in working condition when they arrive at your door step. No returns or approval on effects.